Microsoft agrees to landmark union contract

Crop colleagues shaking hands in office

December 11, 2023 Microsoft has taken agreed to union contract terms concerning the use of artificial intelligence. This marks the first instance of collective bargaining in the company’s U.S. history.

The agreement, reached with the Communications Workers of America union, applies to several hundred employees at Microsoft’s game studio ZeniMax. It includes clauses that demand AI systems to be fair and empowering, offering workers a means to raise concerns if Microsoft falls short in these areas.

The contract also mandates Microsoft to notify the union when implementing AI or automation technologies that could affect workers. Additionally, Microsoft has partnered with the AFL-CIO, America’s largest union federation, to facilitate an open dialogue about AI’s impact on workers. This move by Microsoft represents a significant shift in its approach to AI and union engagement.

Sources include: Engaget [](https://www.engadget.com/microsoft-agrees-to-union-contract-terms-involving-the-use-of-ai-173354643.html)

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Jim Love

Jim Love's career in technology spans more that four decades. He's been a CIO and headed a world wide Management Consulting practice. As an entrepreneur he built his own tech business. Today he is a podcast host with the popular tech podcasts Hashtag Trending and Cybersecurity Today with over 14 million downloads. As a novelist, his latest book "Elisa: A Tale of Quantum Kisses" is an Audible best seller. In addition, Jim is a songwriter and recording artist with a Juno nomination and a gold album to his credit. His music can be found at music.jimlove.com
Picture of Jim Love

Jim Love

Jim Love's career in technology spans more that four decades. He's been a CIO and headed a world wide Management Consulting practice. As an entrepreneur he built his own tech business. Today he is a podcast host with the popular tech podcasts Hashtag Trending and Cybersecurity Today with over 14 million downloads. As a novelist, his latest book "Elisa: A Tale of Quantum Kisses" is an Audible best seller. In addition, Jim is a songwriter and recording artist with a Juno nomination and a gold album to his credit. His music can be found at music.jimlove.com

Jim Love

Jim is an author and podcast host with over 40 years in technology.

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