Cox Suffers Data Breach as Hacker Impersonates Agent

December 10, 2021

Cox Communications aka Cox Cable, a digital cable and telecommunications provider that provides Internet, television and telephone services in the United States, has been hit by a data breach after a hacker gave a support agent access to customers’ personal information.

Customers received letters this week, informing them that Cox Communications, on October 11th, 2021, suffered a data breach that may have potentially revealing their private information.

Details of the incident were not disclosed, but it was concluded that the hacker likely used a social engineering attack to gain access to the company’s internal systems, where customer information was stored.

The data breach exposed the following sensitive information for some customers:

  • Name
  • Address
  • Telephone number
  • Cox account number
  • Cox.net email address
  • Username
  • PIN code
  • Account security questions and answers
  • and/or the services customers receive from Cox.

For more information, you may view the original story from Bleeping Computer.

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TND News Desk

Staff writer for Tech Newsday.
Picture of TND News Desk

TND News Desk

Staff writer for Tech Newsday.

Jim Love

Jim is an author and podcast host with over 40 years in technology.

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