April 4, 2023
OpenAI recently improved its ChatGPT by introducing plugins that expand its capabilities, posing a substantial threat to large technological giants such as Google and Apple.
The plugins allow businesses to combine ChatGPT with their own systems and use it for activities like studying secret data sets or reserving a seat at a restaurant. This technological innovation is a huge step forward, converting ChatGPT into a web-based virtual assistant capable of task execution.
Users must first visit the ChatGPT website in order to utilize the plugins. US users may then choose the Klarna Bank AB plugin, which allows payments for thousands of brands, and ask ChatGPT for product recommendations. Users may submit precise information to the GPT-4 language model, just as they would to a real store salesperson.
While firms could have done this in the past, according to Edo Liberty, former head of Amazon’s AI Labs and current CEO of Pinecone, an AI company that has a technical cooperation with OpenAI on its “knowledge retrieval” plugin, the new plugin system makes it easier. Businesses can also employ this technology internally. Morgan Stanley, for example, has been utilizing OpenAI’s GPT-4 to answer client inquiries submitted by its 200 financial advisers. The new method allows them to give exclusive information about an asset class to customers in seconds rather than half an hour.
The bigger play will be for consumers who use ChatGPT to search, book flights, and make purchases. As more businesses hook themselves into ChatGPT, the tool becomes more popular, effectively becoming a switchboard for the web. This will draw more eyeballs away from Google’s own services.
The sources for this piece include an article in DataCenterKnowledge.
