Twitter’s log-in system and two-factor authentication code generator broken

November 17, 2022

Twitter’s log in system and two-factor authentication code generator have joined the list of issues that have arisen since Elon Musk’s takeover.

On November 14, the log in system and two-factor authentication code generator went down, making it difficult to log in. It even delayed or refused to send two-factor authentication codes for hours. Because of the flaky SMS two-factor codes, users may be locked out of their accounts and lose control of them. Users may also be unable to change their security settings or download their data using Twitter’s access feature.

Microservices bloatware, which was required for 2FA (two-factor authentication), reportedly failed, and text messages, the most commonly used form of 2FA, were unavailable. Because of the absence of 2FA, accounts could no longer be protected from hackers, and it could no longer be used to change passwords or log back in.

As a result of the broken microservices bloatware, Twitter users who used Twitter for single-sign-on (SSO) on other sites were also denied access to these sites.

Although not all users had issues receiving SMS authentication codes, the meltdown could be traced back to the company laying off roughly half of its employees, or 3,700 people, leaving engineers, operations specialists, IT staff, and security teams overworked.

The sources for this piece include an article in ZDNet

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Jim Love

Jim is an author and podcast host with over 40 years in technology.

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