February 4, 2026 Web hosting provider HostPapa experienced a service outage early Tuesday morning that left customer websites and dashboards inaccessible for several hours. The outage disrupted publishing schedules and online operations across North America.
HostPapa’s public status page showed an “Emergency Maintenance – Multiple Servers” notice, stating that emergency work began at approximately 7:30 a.m. EST on Feb. 3. The company said the maintenance affected multiple servers in its YYZ2 data centre and was required to ensure continued stability and reliability of its services. Engineers were reported to be actively working to restore full service.
Customers were initially told the disruption was related to scheduled maintenance at Cloudflare, which provides network and security services used by many hosting companies. On its end, Cloudflare’s system status page showed scheduled maintenance at its Dallas (DFW) data centre during the same time window, noting that traffic could be re-routed and that some network interfaces might become temporarily unavailable.
In direct support conversations, HostPapa representatives said access to internal dashboards was limited during the Cloudflare maintenance. According to them, this was causing a delay in both troubleshooting and the opening of formal support tickets. Customers reported that this lack of visibility made it difficult to determine the scope of the outage or obtain a detailed explanation while services were down.
Editor’s note: We requested more information from the company but we didn’t hear back as of the time we went to press. We will update this story if we hear from them.
