February 19, 2026 Zoho Corporation has crossed one million paying customers as it celebrates its 30th anniversary, marking a major milestone for the privately held software company. The firm also reported surpassing 150 million global users across its ecosystem.
The milestones underscores Zoho’s unusual trajectory in the enterprise software industry, where most major competitors rely on venture funding or public listings. Founded in 1996 and still privately owned, the company has built its portfolio organically, spanning products under the Zoho, ManageEngine, Qntrl and TrainerCentral brands.
Zoho said the anniversary follows a strong growth year, with customer numbers rising by more than 30 per cent and revenue increasing about 20 per cent in 2025. The company’s customer base now spans small businesses and large enterprises across multiple regions, including North America, Europe, India and the Middle East.
Unlike many software peers that focus on a narrow category, Zoho has expanded into a broad suite of business tools covering CRM, IT management, collaboration and workflow automation. That platform approach has helped the company attract organizations seeking an integrated alternative to fragmented SaaS stacks.
The privately held structure remains a defining feature of Zoho’s strategy. Company leaders have long positioned independence as a way to prioritize long-term product development over quarterly financial pressure, while maintaining in-house development across its product lineup. The approach has made Zoho an outlier in a software sector increasingly dominated by heavily funded cloud vendors.
Zoho’s growth also reflects broader shifts in enterprise software demand, particularly among mid-market firms looking for cost-effective platforms that can scale without enterprise-level pricing. The company operates globally, with tens of thousands of employees and offices in dozens of countries. At the same time, it continues to emphasize internal development and customer-led expansion.
As the software industry accelerates its transition toward AI-driven tools and automation, Zoho has signalled it intends to evolve its platform while maintaining its private ownership model. Reaching one million customers places the company among a small group of large, independently run software providers and highlights a rare example of scale achieved outside the traditional venture-backed path.
