Attackers Are Using Call Centers To Hack Victims Files 

June 24, 2021

Microsoft’s cybersecurity researchers are now warning users about BazarCall, a criminal group that uses call centers to infect PCs with malware called BazarLoader – a malware loader used to spread ransomware.

Brad Duncan of Palo Alto Networks recently detailed the group’s plans.

As he describes, the malware provides backdoor access to an infected Windows device.

After a computer is infected, criminals use this backdoor access to send follow-up malware, scan the environment, and exploit other vulnerable machines on the network.

The attack starts with phishing emails reminding the victim that a trial subscription has expired and that they will automatically be charged a monthly fee unless they call to cancel.

When recipients call the number, a fraudulent call center is run by the attackers, who advise them to visit a website and download an Excel file to cancel the service.

The group’s activities are now under the radar of Microsoft’s Security Intelligence Team.

Microsoft has released a GitHub page to share details about the BazarCall campaign, and the tech giant is also updating details about phishing emails, the use of Cobalt Strike for cross-movement, malicious Excel macros, Excel delivery techniques, and the use of Windows NT Directory Services, or NTDS, to steal AD files.

For more information, read the original story in ZDNet.

Top Stories

Related Articles

June 9, 2026 Hackers exploited Meta’s AI-powered support chatbot to gain control of Instagram accounts, including several high-profile profiles. Meta more...

June 5, 2026 Security researchers have disclosed a new denial-of-service attack called HTTP/2 Bomb that can overwhelm major web servers more...

May 20, 2026 The Cybersecurity and Infrastructure Security Agency, the arm of the U.S. government tasked with protecting critical infrastructure more...

May 11, 2026 Instructure has restored access to its Canvas learning platform after a cyberattack disrupted service for universities and more...

Picture of TND News Desk

TND News Desk

Staff writer for Tech Newsday.
Picture of TND News Desk

TND News Desk

Staff writer for Tech Newsday.

Jim Love

Jim is an author and podcast host with over 40 years in technology.

Share:
Facebook
Twitter
LinkedIn