Hertz Data Breach Exposes Customer Information via Supply Chain Hack

April 15, 2025 Hertz has disclosed a data breach resulting from a cyberattack on its vendor, Cleo Communications, which compromised sensitive customer information, including driver’s license and credit card details.

The Clop ransomware gang has reportedly claimed credit for the attackSoon  on its dark web leak site, alleging that that it stole data from close to 60 companies by exploiting the bug in their Cleo systems. Cleo helps manage electronic data for a large number of companies.  That’s why, in a later post, Clop claimed dozens more alleged corporate victims.

Hertz initially denied the hack, but later confirmed unauthorized access to customer data, such as names, contact information, dates of birth, driver’s license numbers, and payment card information. A smaller subset of customers may have had their Social Security numbers, passport details, or workers’ compensation data exposed.

Hertz explained that its internal systems remained unaffected, but the company became aware of the breach on February 10, 2025, and completed its analysis by April 2.

The breach affects customers across multiple regions, including the U.S., Canada, the EU, the UK, and Australia. In Texas alone, approximately 96,665 customers were impacted.

Hertz has notified law enforcement and regulatory bodies and is offering two years of free identity monitoring services through Kroll to affected individuals. The company advises customers to monitor their accounts for any unauthorized activity.

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Picture of Jim Love

Jim Love

Jim Love's career in technology spans more that four decades. He's been a CIO and headed a world wide Management Consulting practice. As an entrepreneur he built his own tech business. Today he is a podcast host with the popular tech podcasts Hashtag Trending and Cybersecurity Today with over 14 million downloads. As a novelist, his latest book "Elisa: A Tale of Quantum Kisses" is an Audible best seller. In addition, Jim is a songwriter and recording artist with a Juno nomination and a gold album to his credit. His music can be found at music.jimlove.com
Picture of Jim Love

Jim Love

Jim Love's career in technology spans more that four decades. He's been a CIO and headed a world wide Management Consulting practice. As an entrepreneur he built his own tech business. Today he is a podcast host with the popular tech podcasts Hashtag Trending and Cybersecurity Today with over 14 million downloads. As a novelist, his latest book "Elisa: A Tale of Quantum Kisses" is an Audible best seller. In addition, Jim is a songwriter and recording artist with a Juno nomination and a gold album to his credit. His music can be found at music.jimlove.com

Jim Love

Jim is an author and podcast host with over 40 years in technology.

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